Insight Hub
The latest thought-leadership on the world of customer engagement, including blog articles, guides and videos.
Engagement
Customer Experience as a Strategic Advantage for Autosellers in Uncertain Times.
Can Successful CX Software Implementation Offset The Bigger Global Issues Affecting Car Sales?
Webinars
How C2B Models Benefit Automotive Marketplaces
In this video Kaisa Head of Sales and New Business Mathieu Rouxel reveals how Kaisa’s innovative C2B CX solutions can transform vehicle offers and inspection outcomes, boosting transactions by 20%.
Engagement
Improving CX in C2B boosts Auto Transactions by 20%* But does the value run deeper?
Engagement
Google's cookie U-turn.
Why auto dealers need to build first-party Data integrations now.
Engagement
CrowdStrike’s Software Update Car crash.
Engagement
Did Dealerships and Physical Retail Kill the online car shopping war?
Webinars
How European customers buy used cars in 2024
We reveal buying behaviours and patterns that will prove invaluable, in delivering the customer experiences today’s European used car buyers want and expect.
Engagement
Add Car to Basket. Amazon wants you to check out with a Hyundai.
Engagement
EVs. No Fear. Overcoming the Barriers to Purchasing Used Electric Vehicles in 2024.
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