Design a world-class automotive CX. Everywhere.
Create a consistent customer experience, no matter the channel — whether your customers are buying straight from you or via a reseller.
66% of people end up buying a different car than originally planned. Kaisa changes this, helping you engage buyers at every step of their journey.
Know when & where to engage.
Drive the right engagement at the right time to keep the journey moving (without being pushy).
Protect your brand.
Control the CX at resellers to strengthen your brand and reputation.
Boost funnel efficiency.
Increase the number of test drives booked by 25% or more.
Transforming the automotive buying journey. No matter the channel.
Collect everything you need to know about your buyers.
From web sessions to conversation logs and engagements, capture all relevant information about your customers, so you know exactly where they are in the buying journey. Use our conversation tracker to understand buyer intent and spot common trends.
Build audiences & drive engagement.
Sort buyers and sellers into highly refined segments and use data insights to connect in the most effective ways, leading to sustained engagement and more conversions.
Meet people where they are.
Set up multi-channel communications to meet buyers where they are and keep the conversation flowing — across chat, email, voice, SMS or WhatsApp.
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