About Us

We make customer engagement make sense. For every seller & buyer.

About Cover

High-consideration purchases come with built-in issues. The biggest one is attention drop-offs, with 66% of customers purchasing a different car than they originally intended when they began their journey.

Our platform solves this problem by giving sales teams exactly what they need to deliver personalized customer experiences at scale.

This means that even if you have a million buyers, we can help you keep them engaged in meaningful ways from the start of the process to the very end.

Vision

To transform life’s most important purchases into exceptional customer experiences.

A unique past & a bright future.

Step One Visual

With a background in telecommunications, founders Tobias Lindgren and Carl Holmquist understood the power of maintaining engagement between customers and communications channels for driving sales. 

Step Two Visual

For high-consideration purchases, this is one of the most important factors of converting, as the lengthy buying journey naturally gives rise to attention drop-offs. 

Step Three Visual

The duo spotted this problem and saw an opportunity to fix it with a simple, yet powerful idea: scalable conversational engagement. 

Step Four Visual

Leaning on their expertise and working with some of the most talented developers in the industry, they created Kaisa, a one-of-a-kind platform built to keep customers and sellers engaged for high-consideration verticals. 

Step Five Visual

Fast-forward to today and our product is helping industry giants across the globe create personal, effective customer experiences at scale, surging KPIs and maximizing ROIs.

All while making life easier for buyers and sellers alike.

A team dedicated to the journey.

Daniel Petrell

Daniel Petrell

CEO

Jennie Crafoord

Jennie Crafoord

Chief Finance Officer

Jessica Ogden

Jessica Ogden

Chief People Officer

Henrik Lenerius

Henrik Lenerius

Chief Product Officer

Sara Klingberg

Sara Klingberg

Chief Marketing Officer

Effie Lundmark Gkanidou

Effie Lundmark-Gkanidou

Head of Business Operations

Careers

Join the team creating better buyer journeys.

Explore our current job opportunities today and see if anything suits your skills and interests.

Team Photo

Design your next customer journey.