For Marketplaces

API Integration to Power Marketplace Growth

Our API allows you to integrate and manage buyer-seller conversations across multiple channels using your own system — reducing churn, growing your dealer base, and boosting ARPA. All while improving the customer experience.

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With 50% of calls missed & buyers unable to engage through their favorite channels, the marketplace customer experience needs a rethink.

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Connect

Engage buyers where they are by connecting to multiple channels, resulting in a more personalized experience and engagement.

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Contextualize

Leverage multi-channel data points to understand buyers and give context to sellers, revealing the next best step towards conversion.

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Convert

Automate workflows at scale to nurture every single lead and keep conversations flowing until you close sales.

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Improving the marketplace customer journey. From A to B.

Step 1

Collect diverse customer data.

Capture all relevant information on your customers so you know exactly where they are in the buying journey and the quality of leads.

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Step 2

Combine with seller data.

Leverage our platform’s one-of-a-kind ability to combine buyer and seller data, allowing you to segment audiences according to their characteristics for highly refined targeting.

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Step 3

Personalize conversations at scale.

Design your workflows and set them in action to help sellers engage buyers more effectively, with data-backed prompts revealing the smartest course of action.

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Design your next customer journey.