Insight Hub
The latest thought-leadership on the world of customer engagement, including blog articles, guides and videos.
Data? What Data?
In 2025 every auto lead counts. Here’s what you need to know and why.
A Year of Growth, Challenges, and Opportunities.
With 2024 coming to an end, I want to reflect on what’s been a record-breaking year – yet far from ordinary, and one that kept us all on our toes.
How can Automotive marketplaces insulate themselves from global instabilities?
Takeouts from the AIM Group/ Kaisa webinar
Stop your Churn
In this White Paper, Kaisa lays out strategies to halt the churn, and provides guidelines for sustainable growth and underlines the importance of good dealer relations.
Customer Experience as a Strategic Advantage for Autosellers in Uncertain Times.
Can Successful CX Software Implementation Offset The Bigger Global Issues Affecting Car Sales?
How C2B Models Benefit Automotive Marketplaces
In this video Kaisa Head of Sales and New Business Mathieu Rouxel reveals how Kaisa’s innovative C2B CX solutions can transform vehicle offers and inspection outcomes, boosting transactions by 20%.
Improving CX in C2B boosts Auto Transactions by 20%* But does the value run deeper?
Google's cookie U-turn.
Why auto dealers need to build first-party Data integrations now.
CrowdStrike’s Software Update Car crash.
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