Video
The latest thought-leadership on the world of customer engagement, including blog articles, guides and videos.
Can agentic AI take the pain out of buying a car?
Industry leaders from Automotive Ventures, AutoTrader UK, McKinsey & Company, and Kaisa explore the powerful impact of Agentic AI and call analytics on the future of automotive retail.
"What happens after the click?"
Testimonial. Kate Kavanagh C.O.O. AIM Group
Real-time Connection— Reimagining auto marketplace lead journeys with AI
Reimagining auto marketplace lead journeys with AI
How AI Agents Are Reshaping the Future of Auto Marketplaces
AI Personal Assistants— Ally or enemy for Automotive Marketplaces?
Driving The Future
How AI will transform Auto Marketplaces by 2030.
The EV Challenge
How marketplaces can strengthen their partnerships with OEMs and dealers.
How can Automotive marketplaces insulate themselves from global instabilities?
Takeouts from the AIM Group/ Kaisa webinar
How C2B Models Benefit Automotive Marketplaces
In this video Kaisa Head of Sales and New Business Mathieu Rouxel reveals how Kaisa’s innovative C2B CX solutions can transform vehicle offers and inspection outcomes, boosting transactions by 20%.
How European customers buy used cars in 2024
We reveal buying behaviours and patterns that will prove invaluable, in delivering the customer experiences today’s European used car buyers want and expect.