Kaisa wins the AI Transformation Challenge at the Nordic Software Summit
On August 20, 2026, Kaisa took home the award for best “AI-Powered Product Transformation” at Monterro’s AI Transformation Challenge, one of the most competitive peer-reviewed AI competitions in the Nordic B2B software industry. Held at the Nordic Software Summit in Stockholm, the event brought together 1,500 software founders, operators, and executives. Hundreds of companies applied across three categories. Six finalists reached the stage
Kaisa won its category.
The problem that needed solving
In automotive sales, speed is everything. When a buyer calls a dealer and nobody answers, that lead is almost certainly gone. Up to 42% of inbound calls never reach a human, absorbed by missed calls, voicemail, and IVR menus.
75% of used-car buyers will purchase from the first dealer they successfully speak to.
That gap between intent and connection is where sales are lost, for dealers and marketplaces. Buyers simply move on.
What Kaisa built
Kaisa’s AI Agent was built to close that gap. It does not operate like a generic voice assistant. It is connected to the marketplace data at the moment a buyer calls, knowing which listing they were viewing, the mileage, model year, trim level, and availability. It responds instantly, answers real questions, and has a clear mission: qualify the buyer and capture their intent.
The agent converts more than one-third of lost leads into qualified leads, delivered as structured data to the dealer’s sales team. The dealer follows up knowing who called, what they want, how serious they are, and what was discussed.
The agent converts more than one-third of lost leads into qualified leads, which creates a great buyer experience, maximises sales efficiency for the car dealer, and ensures the value generated from the marketplace.
Daniel Petrell, CEO, Kaisa
A win for everyone in the chain
The outcome is not a single win. It compounds across the value chain.
Buyers reach a capable, informed agent immediately, not a voicemail. They get real answers about the car they care about, without having to call again.
Dealers recover leads they would otherwise have lost permanently. Every missed call becomes a structured, actionable lead. Less time chasing cold contacts. More time closing warm ones.
Marketplaces see their lead value increase. When dealers convert more, the ROI on every listing improves — and the platform becomes one buyers return to.
A team effort behind the award
This win was not the product of one team or one decision. CPO Henrik Lenerius, who represented Kaisa on stage at the Summit, made that clear:
This was teamwork that spanned every department. A great product that scales with amazing engineering, great marketing, sales, onboarding, customer success, and support behind it. Everyone played a part.
Henrik Lenerius, CPO, Kaisa
What comes next
The AI Transformation Challenge prize includes a trip to Stanford University’s AI Labs, but for Kaisa, the more significant recognition is the validation from 1,500 of the region’s most experienced software leaders that this is a product solving a real problem, at scale, with measurable results.
The 2025 annual results already showed Kaisa’s AI-based solutions being well received by the market. The award confirms what the numbers were beginning to suggest. This is the beginning, not the peak.
If you are a marketplace or OEM looking to understand what AI-powered lead conversion looks like in practice, get in touch.