We are very excited about this process and to bring you along with us in this journey where we redefine ourselves. That said, our goal is to ensure business continues as usual for you and your customers, and to have as little impact as possible in all operations. For now, you will see some changes in our analytics Dashboard and other places where our name moves to Kaisa, but all existing urls and contacts will continue working as normal. You don’t have to worry about making any changes in your end, or about any service interruptions.

The rebranding has been thoroughly planned as a series of steps over time, to ensure everything works as intended with no impact to our services or your customers. There will be no downtime in the near future and we don’t expect any interruptions as part of this process, but we will always keep you thoroughly informed of any upcoming maintenance (you can always check our service status or subscribe to our status page here)

You can continue using our platform and our Dashboard as normal, logging in login.freespee.com as before (there are no plans to deprecate this url anytime soon!). Once a new url is available for Kaisa, we’ll make sure to notify everyone about this and you’ll make sure to keep both url active so you can access our Dashboard and your data without issues.

Your data and privacy remains secure as always, and our rebranding efforts will have no impact on how your data is handled in our end or how it is stored.

You will not be required to make any changes to our implementation now or in the long term future. Our focus right now is to ensure there is as little impact as possible for our customers during this transition process, and to guarantee all our services continue as normal.

Yes, our base url for our rest API will remain the same and continue working in the long term future.

You can contact us as always, either Support or any other contact you may have in our end, as our existing email addresses will continue working for the foreseeable future. You may be contacted from our end via emails from Kaisa that you can use to reach us, but we’ll make sure all existing means of communication continue working for quite some time. Contact Support

As we move away from our previous name towards Kaisa, you will see our rebranding efforts focus on our naming across our tools and platforms. Any customers that may currently use our Dashboard will see the name change and the new design, or may receive automatic notifications from emails from the Kaisa domain. However, as mentioned previously, no implementation changes are needed from your end and services will continue as normal during the transition, for you and your customers.

The name change will not affect the validity or terms of our existing agreements with our customers and suppliers. All contractual obligations, terms, and conditions will remain unchanged despite the rebranding of our company. You can continue to rely on our commitment to fulfil our obligations under these agreements.